24 x 7 Network Operation Center (NOC) - Services
RP offers a fully-managed Network Operation Center - Including Monitoring and Resolution Services . Our NOC / SOC team is not only well trained to manage incidents, but also mentored via continuous review so they become skilled experts in the business. We have a dedicated team of experts, resourceful project managers, and global experience, to provide 24 x 7 x 365 NOC / SOC, tech support and back office operations. We ensure that business goes on as usual for your organization at any time of the day or any day of the year.
RP 24X7 NOC deploys, administers and Operates the Platform. Our Internet portal allows you to keep tabs on the health and operation of your IT assets in real time. Our goal is 100% uptime each client technology environment. Our NOC uses advanced event detection systems and SLA-specific response.
Our Infra Monitoring Solutions includes,
- Network Monitoring
- Server Monitoring
- Storage Monitoring
- Application Monitoring
- Website Monitoring
- Increased availability for Network, Compute, Storage and Service.
- Decrease IT L0 / L1 Staffing & Training Requirements.
- Optimize your IT infrastructure, Network’s Bandwidth Utilization and Performance
- Improve Productivity while Decreasing Operational Costs .
- Proactive to fix the technical faults before they hamper the business operations.
- Know the problems before it hits your buisness due technical issue.
- Hosted platform with quick return on investment, mean no need to buy tools / platforms and invest long efforts to get ROI
Our Value proposition with NOC :
- 24x7x365 Monitoring teams
- Real time Problem Detection, Resolution and Notification to the contact
- Network Map visualization
- Performance Management with reports
- Network Optimization services
- Problem Diagnosis and Resolution
- Logging a ticket with Hardware Vendors, Service Providers and follow up with team or Escalation to Hardware, Service Providers or Dispatchers
- Network Engineer Analyzes and Reports on the State of your Network
- Complete Network, Datacenter, application and service management
- Dedicated Project Manager round the Clock
- Automate day to day task